JPMorgan Business Support Management - Change Manager Associate 

Philippines 

136708418

Job responsibilities

• Manage on/off boarding process e.g., verification checks, provision of technology and management of technology accesses including hardware, applications, market data for joiners and leavers
• Implement controls including consecutive leave, physical access management, business resiliency support, centralized policy and procedure
• Communicate and coordinate implementation of firmwide policies and changes in strategy; Partner with regional and global teams to ensure business initiatives are achieved
• Coordinate Real Estate matters including space planning, move management and location strategy; Represent CIB in firmwide and regional real estate strategy reviews and execution of associated logistics; Liaise with Global Real Estate and Facilities on projects and day to running of our locations
• Ensure accuracy of headcount projections used in space planning; Prepare reporting and analytics on our headcount and real estate footprint; Manage space assignments to optimize the utilization
• Analyze operational changes and assess the change impact. Analyze and summarize data for presentation and interpretation
• Assist in day-to-day issues that arise e.g., seating constraints and Tririga/data issues
• Handle ad-hoc requests from business related to technology, real estate, resource allocation etc. Plan and oversee ad-hoc projects from execution through completion. Respond to audit and compliance queries

Required qualifications, skills and capabilities

• Bachelor's degree
• Ability to implement new processes, escalate issues and communicate with influence
• Ability to analyze processes and issues: troubleshoot, make connections, leverage data and problem solve
• Experience in operating across multiple locations, with different languages, customs and backgrounds
• Strong control mind-set and attention to detail
• Excellent communication skills, with a proficiency in both written and spoken English

Preferred qualifications, skills and capabilities

• Work independently whilst also operating effectively in a team based environment
• Demonstrate strong attention to detail, Be a self-starter, prioritize and manage a demanding workload
• Strong Microsoft Office capabilities especially excel and power point
• Develop relationships and demonstrate influence across a range of functions
• Previous working experiences of control functions would be valuable
• Minimum of 5 years of experience, preferably in Investment Banking