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Applied Materials Manager Customer Engineer - M1 United States, Texas, Richardson 13611405
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Key Responsibilities
Coaches and directs assigned CE’s. Is responsible for career planning, corrective action where necessary. Establishes objectives and performance reviews.
Completes on time all required management reporting for the area. Coordinates and plans the availability and workload of all CE’s in the area for the mid term. Identifies and submits requests for additional manpower requirements in case of holidays, etc., of CE’s in the area.
Assures reporting and follow up of existing procedures by all CE’s in the area. Responsible/owner for the coordination of projects to CE’s in the area.
Provides Sales - and Technical support.
Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.
Functional Knowledge
- Demonstrates understanding and application of guidelines, procedures and processes in own job family
Business Expertise
- Applies understanding of how own team is impacted by upstream work of other teams
Leadership
- Supervises day-to-day work and participates in the coaching and development of employees
Problem Solving
- Uses judgment based on practice and precedent to resolve issues related to production schedules and daily priorities
Impact
- Impacts the quality and timeliness of team’s results and its contribution to team or department goals
Interpersonal Skills
- Uses tact and diplomacy to exchange information and handle sensitive issues
To meet minimum qualifications for this opportunity you must have the following:
must have minimum of 2 years hands on semiconductor industry experience.
must have field service engineer experience and/or lead background
must be located and/or willing to relocate or commute to the Dallas-Richardson, TX area
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