IBM Senior Technical Writer 

India, Karnataka, Bengaluru 

135637663

• Develop online, customer-facing technical documentation and other educational content in English
• Work with Product Management, Development and Test teams to understand the TBM domain, products and functionality, and develop excellent walk-through guides and product and feature documents.
• Collaborate with other senior technical writers to iterate on and improve team processes.
• Work independently to source training, research, and other resources to develop content.

Required Technical and Professional Expertise

• 6-10 years’ experience developing customer-facing technical documentation of enterprise software in English language.
• Excellent command of the English language, especially written English.
• Preferred Professional and Technical Expertise :
• Substantial hands-on experience working in Madcap Flare, XMetal, or other single-source authoring software.
• Substantial hands-on experience working with Github or other source control software.
• Substantial hands-on experience working with DITA or XML.
• Copyediting skills a plus.

Preferred Technical and Professional Expertise