Fireblocks Professional Services Engineer 

Singapore 

135576318

What you’ll do:

• Work closely with customers to understand their requirements further to the existing platform
• Run gap analysis
• The go-to engineer for all of the services and integrations that the Fireblocks platform provides
• Provide customised solutions and act as a senior consultant for any technical-related questions
• Train technical staff on all cloud, blockchain, security and software activities.
• Act as the sole representative for the Services, Support, and CSM Group and collaborating regularly with local Project Managers and Architects, Technical Support, CSM, and Sales roles.
• Development of tools and automation for the company's products
• Participation in technological conferences in the blockchain domain

You’ll bring:

• Proven experience within your field as a technology expert and enthusiast
• Experience working with customers on a regular basis with a focus on the ‘Customer Experience’
• Account Management experience working on services projects and ensuring fast time-to-value, ROI, and long-term relationship and commercial growth potential with technical white spacing and identifying upsell or expansion opportunities that will resonate with customer’s use cases
• Technical knowledge in a mix of the following technologies: basic cryptography (PKI, Digital Signatures), IT Security, Docker, Scripting Languages, Cloud Providers (AWS, Azure), REST API, Databases (SQL and NoSQL)
• Willingness to learn new technologies and concepts
• Excellent communication skills with the ability to confidently present technical ideas and solutions for often complex projects
• Software development experience with the ability to develop basic web applications from scratch
• Background in working with Blockchain technology is desirable
• Background with working with different frontend frameworks & technologies is highly desirable
• Fluent in written and spoken Japanese