Microsoft Data Center Technician - Electrical Functions 

Ireland, Dublin 

135182262

As a Data Center Technician (DCT) with Electrical Functions, you will understand standard electrical processes and procedures to be able to prepare, install, perform diagnostics, troubleshoot, replace, and/or decommission equipment. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.

:

• Electrical qualification - National Craft Certificate with post qualification experience.
• High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND experience supporting IT equipment or related technology.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following
Preferred Qualifications:

• Experience supporting IT equipment or related technology in similar industry / Comms room environment.
• Level 3 industry recognised qualification in copper such as the BTEC Level 3 Advanced Award in Data Communications Cable Installation or the BTEC Level 3 in Certified Network Cable Installer (Copper)
• Level 3 industry recognised qualification in Fibre such as the BTEC Level 3 Advanced Award in Data Communications Cable Installation or the BTEC Level 3 in Certified Network Cable Installer (Fibre)

Data Center Operations

• • Deploying, energizing Pre-Loaded Server Racks, grounding server equipment ensuring electrical compliance and redundancy.
  • Installation and testing of Power Infrastructure such as facility outlets and Tap-Offs.
  • To manage/install and maintain Hot Aisle Containment installation to meet required environmental conditions.
  • Perform CAT6, Optical Fiber and Electrical power cable installations & complete Industry standard testing.
  • Physically assist in moving and racking equipment hardware rack / stack installations, testing, and troubleshooting using standard Datacenter processes.
  • Supporting deployment of on-site DC physical infrastructure including backbone infrastructure cabling & supporting hardware, fibre trays, cable basket.
  • Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment.
  • Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others.
  • Complies with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines.
  • Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance from other technicians.
  • Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Complies with security and data management procedures and policies and completes required security training and alerts others to security concerns and/or incidents.
  • Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use) with additional focus on Electrical Safety and Electrical best practice.
  • Embodies our and