Job Responsibilities
- Identify issues and co-ordinate with the relevant functions internally (eg: Product, Legal, Sales, etc.) for prompt resolution on disputed points within set time-frame parameters
- Work with team lead to produce stakeholder and management reporting across the global teams and functions.
- Understanding and adherence to documented procedures and controls; helping to identify ways to use technology to enhance controls and procedures.
- Have a control mindset and be alert to issues/risks that can impact the process or organization
- Effective Stakeholder Management.
- Support strategic documentation programs and tactical project initiatives.
- Be clear and precise in your oral and written communication
- Take lead on process improvement and automation opportunities
- Manage assigned tasks independently with little or no supervision
- Be a team player and ability to work well with global team
- Flexible to adapt to business requirements
Required Qualifications, capabilities, and skills
- Bachelor's Degree
- Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project
Preferred qualifications capabilities, and skills
- Experienced in either Markets, Payments or Securities Services with knowledge of operational and controls processes.
- Presentation skills with attention to detail and accuracy
- A strong sense of ownership and responsibility
- Excellent client focus and customer care working practices
- Ability to drive results through people, communication, influence and interactions
- Deal with day-to-day issues as well as planning and executing projects / initiatives
- Excellent verbal and written communication skills, and adept at communicating with all levels of the business