JPMorgan Mortgage Support Analyst 

United Kingdom, Scotland 

13357166

As a Mortgage Support Analyst within the Credit Ops Risk Team, you will be responsible for the preparation of mortgage documentation, facilitating a seamless mortgage completion experience, and providing after-sales servicing to clients. You will work closely with mortgage specialists, legal partners, and credit colleagues. A strong focus on quality, risk, and controls is essential to ensure high-quality service and faster delivery to clients.

Job responsibilities

• Partners with Mortgage Specialists through the lifecycle of the mortgage process
• Prepares mortgage documentation, including among others, application and offer packs, utilization requests, commencement letters and annual mortgage statements
• Instruct, legal and valuation work and undertake all completion activities including ensuring satisfaction of all conditions and mortgage loan booking
• Partners regularly with and provide support for colleagues in other locations (London, Geneva, Singapore)
• Maintains accurate data in systems and partner with other operations and technology colleagues to resolve exceptions
• Develops an in-depth understanding of the UK mortgage regulations and end-to-end process
• Understands and ensure compliance with, JPMorgan policies and regulatory requirements
• Supports Regulatory Reporting requirements
• Partners with colleagues on projects to deliver new products, simplify or enhance existing processes and enhance the client experience

Required qualifications, capabilities and skills

• Previous experience in dealing with client credit documents
• Excellent interpersonal skills with an ability to communicate at all levels
• Strong organisational skills, ability to work independently, self-motivated with ability to prioritize work and meet tight deadlines
• Familiarity with credit and lending products
• Ability to identify improvements and support delivery of process changes
• Control and Risk mitigation mind-set and strong attention to detail

Preferred qualifications, capabilities and skills

• Knowledge of mortgage documentation and regulation is a plus
• Experience within a financial institution is a plus
• Strong Excel skills an advantage