Qualcomm Customer Success Engineer - Embedded Linux 

India, Telangana, Hyderabad 

131307708

Job Area:

Engineering Group, Engineering Group > Software Engineering

Description

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Key Objectives

● Deliver customer success through their use of FoundriesFactory.

● Serve as a primary contact for onboarding new customers via Jira Ticket Management

and/or Video-conferencing.

● Provide insights to customers and prospects on how to get value from FoundriesFactory.

● Provide feedback to the engineering team on customers’ requirements, requested

product features, and improvements.

● Be the primary day-to-day contact for multiple customers’ engineering teams as they

onboard and use the Foundries Factory service through their product development,

deployment, and maintenance life-cycle.

● Provide feedback and improvements on the product documentation.

Skills and Qualifications

● Bachelor’s degree or equivalent experience in a relevant technical field

● Ideally, 1-6 years of experience in customer technical support, account management, or

● Experience with Jira Ticket Management.

● Experience with Linux Container (preferentially Docker/Docker compose ).

● Experience with Git.

● Experience with Bash Scripting and/or Python or other scripting languages.

● Experience with Embedded Linux (operating systems, security, BSPs, open source

● Experience with Technical documentation is a plus.

● Direct experience with device security is a plus.

● Experience with REST API and PKI is a plus.

● Must be able to work remotely and effectively with an international team (the team is

spread across EMEA / LATAM / North America).

● Good communication skills written and spoken (English).

● Start-up or scale-up experience and be self-sufficient and strongly motivated

● Thrive in a fast-moving work environment where you mostly interact remotely with your

● Location Hyderabad; hours of work-oriented to EMEA timezone.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.