Amazon Senior associate - Catalog 

India, Karnataka 

131118316

Core Responsibilities:- Guide & help seller for completing onboarding formalities & train them on internal tools.- Provide required inputs to seller to manage customer feedbacks
- Document processes & regularly update existing SOPs
- Review & suggest SOP changes required if any to the team basis input from Category managers- Onboard new processes if required as per the business needsI. Skills
- Excellent written and oral communication skills in English
- MS Excel proficiency – ability to mine voluminous data for specific detail
- Strong analytical skills
- Strong interpersonal skills
- Excellent listening skills
II. Critical Qualities / Characteristics
- Pace of implementation and consistency in performance
- Willingness to take initiatives and additional responsibilities
- Commitment and completion factor- Identify areas of possible process improvementsIII. Ability to
- Multi task in a fast paced environment- Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholdersIV. Operations
- Meet and interact with sellers/vendors for initial process setup
- Flag possible escalation, dive deep to recommend and implement corrective actions- Be part of client calls to raise challenges, lead, and document conference discussions
Bengaluru, KA, IND

- Experience with Microsoft Office products and applications

- Bachelor's degree