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Job Area:
Engineering Group, Engineering Group > Software Engineering
As a Site Reliability Engineer (SRE), you’ll be part of a highly collaborative team focused on provisioning and maintaining infrastructure and services with stability, sustainability, and security always on your mind. You will work in a self-guided, cross-functional team responsible for everything from modernizing traditional services and applications to deploying new technology. You'll collaborate closely with software engineers, data scientists, and product managers to maintain and optimize our systems. If you're passionate about automotive technology, software reliability, and continuous improvement, this role is perfect for you.
Your Guiding Principles:
Automation: You understand the power of automation and “infrastructure as code” concepts. Automation is your primary consideration in problem-solving.
Collaboration: You share a common language with fellow engineers, understand their needs, and thrive working in a high trust collaborate culture in which people are rewarded for taking risks.
Data-driven: You understand why decisions are supported by facts and not opinions. You have experience applying logical approach to decision making. Skilled at metric collection and using that data to drive change.
Debugging: You understand debugging principles and are adept at applying them routinely and successfully.
DevSecOps: You understand that DevSecOps is a culture which needs to be cultivated and you can help nurture those philosophies.
Security: You know how to layer appropriate security within solutions across the lifecycle. You understand the security implications and consequences of any deployment.
Self-Driven: You understand how to prioritize work and time allocation at a personal and team level.
Stability: You know what it means to deliver a service with a high degree of reliability and are intimately familiar with how disruptions impact consumers.
Sustainability: You avoid one off solutions which are challenging to support. Instead, your solutions are aligned with team goals and strategic vision. You routinely dedicate cycles to reducing technical debt.
What you have:
Extensive Linux experience with servers and workstations. You can easily navigate the CLI, knowledgeable with typical Linux troubleshooting tools, and have a broad understanding of Ubuntu and RedHat.
The ability to automate through scripting languages such as Python, Bash, Go, etc.
The skill to provide sufficient automated test coverage of various implementations.
You have familiarity with Jenkins, Puppet, Splunk, JIRA, Vault, Docker, AWS, Cloud services, etc.
Ability to respond rapidly to changing landscapes while providing stable, reliable, and secure services to customers.
You have a passion for continuous learning and leverage the scientific method to ensure nothing is taken for granted.
Responsibilities:
System Monitoring and Incident Response:
Monitor system health, detect anomalies, and respond promptly to incidents.
Investigate and troubleshoot issues related to services.
Implement proactive measures to prevent service disruptions.
Infrastructure Automation:
Develop and maintain infrastructure-as-code (IaC) scripts for deployment and scaling.
Automate routine tasks to improve efficiency and reduce manual intervention.
Performance Optimization:
Collaborate with development teams to optimize software performance.
Identify bottlenecks and implement solutions to enhance system speed and reliability.
Capacity Planning:
Forecast resource requirements based on traffic patterns and business growth.
Scale infrastructure to accommodate increasing demand.
Security and Compliance:
Ensure compliance with industry standards and best practices.
Implement security controls and participate in security audits.
We offer:
Aside from working in an open, relaxed and collaborative environment, you'll enjoy:
Competitive salary and benefits package.
Collaborative and inclusive work culture.
Career development and growth opportunities.
Employee share program
Company bike, job ticket
Employer-financed retirement provision
Mentoring program for intensive onboarding training and further education opportunities
Employee stock purchase program (15% discount on Qualcomm stock purchase)
Discounted membership in the body + soul fitness center (just around the corner!)
Minimum Qualifications:
• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience.
Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience.
PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience.
• 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc.
Preferred Qualifications:
• Master's Degree in Engineering, Information Systems, Computer Science or related field.
• 12+ years of Software Engineering or related work experience.
• 3+ years of experience with Database Management Software.
• 3+ years of experience with API.
• 2+ years in a technical leadership role with or without direct reports.
• 1+ year of work experience with Git, Perforce, or Source Code Management System.
Principal Duties and Responsibilities:
• Leverages advanced Software knowledge and experience to design, develop, create, modify, and validate critical embedded and cloud edge software, applications, and/or specialized utility programs.
• Analyzes user needs, software requirements, and time and cost constraints to design and customize sophisticated software for optimal operational efficiency.
• Designs and implements software sub-systems for complex, large-scale products and systems.
• Leads design, coding, and testing efforts to ensure that projects are completed to specifications and schedules.
• Performs highly complex code reviews and regression tests as well as triages and fixes issues to ensure the quality of code.
• Collaborates with individuals outside the software function (e.g., Hardware, Systems, and Test engineers) to increase leverage and design solutions that work with other components of a specific project.
• Writes detailed technical documentation for highly complex Software projects; reviews technical documentation for junior engineers.
Level of Responsibility:
• Works independently with minimal supervision.
• Decision-making is critical in nature and highly impacts program, product, or project success.
• Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc.
• Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).
• Tasks often require multiple steps which can be performed in various orders; extensive planning, problem-solving, and prioritization must occur to complete the tasks effectively.
*References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
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