Citi Group Senior Project Manager Hybrid 

United States, Florida, Jacksonville 

129553762

Situated within the Enterprise Chief Data Office (ECDO), the Data Privacy, Use and Records Management team leads the programs focused on:

• effectively and efficiently managing data that is subject to Privacy requirements globally
• effectively and efficiently managing records, ensuring that we both retain and dispose of data and documents as required

Responsibilities

• Manage a portfolio of projects in scope for Privacy, Usage and Records Management
• Manages a small number of project managers directly and also oversees the activity of other project managers assigned to the particular projects
• Lead the development and management of project plans to deliver against strategic risk and control objectives.
• Employ Citi standard project processes, procedures, and methods for project delivery, including execution of change, dependency and risk management as part of plan monitoring
• Resolve complex problems where expertise is required to interpret against policies, guidelines or processes.
• Ensure change control is executed throughout the project.
• Develop business cases in alignment with key stakeholders
• Manage overall project costs and variances
• Establish project communication plans.

Qualifications

• At least 10 years of direct project management experience in a Financial organization
• Proven experience managing multiple projects simultaneously
• Experience and ease in interfacing with Senior Management and large project teams.
• Proven experience reporting to senior stakeholders, including roadmap, status, risks and issues
• Excellent influencing, facilitation, and partnering skills.
• Very strong skills needed in PowerPoint to create meaningful presentations
• Strong interpersonal and communication skills - proven ability to communicate effectively, drive consensus, and influence relationships at all levels.
• Able to lead and facilitate meetings and workshops with a range of stakeholders
• Proven ability to act independently and thrive in a varied, fast-paced environment.
• Proven ability to work well under pressure and within tight deadlines.
• Bachelor’s degree required.

Responsibilities:

• Complete the Privacy Impact Assessment (PIA) process and controls required for all initiatives, new products and services
• Assess, evaluate, and validate controls through processes and tools such as the MCA and KRIs as appropriate for data privacy risk
• Support the business in reviewing, maintaining, and enhancing Permanent Control Readiness
• Support product heads, function heads, COOs and In Business Risk teams on gap analysis and the implementation of global policy requirements and regional standards, as well as the assessment of the legal and regulatory requirements with Country Legal and Compliance as well as the development of local procedures as it relates to Data Privacy
• Support periodic reviews of the Business’s data privacy processes and control and validate changes as a result of such reviews
• Track and review deviations and risk acceptances when raised and at the time of renewal to assess the need for deviations and ascertain that the business has implemented and documented effective compensating controls
• Follow Escalation Policy and procedures to ensure effective escalation and socialization of material risk events and issues across businesses for any data privacy related items
• Escalate material risk events and issues appropriately; Assist business in creation of Issues/CAPs related to Data Privacy as needed (issues and CAPs owned by Product/Region business owner)
• Track issue and CAP status and progress for data privacy related items and proactively escalate as appropriate
• Support the Business and Functions on reviews and audits related to Data Privacy. Support the business on reviewing and responding to findings by reviewers
• Work with Global In-Business Regulatory head on all reviews and audits to ensure appropriate preparation, pre-review assessments and post-review remediation
• Coordinate and support the Business in the implementation of global, regional and local Data Privacy, regulatory and risk and control projects
• Ensure high quality execution for Data Privacy programs for any Citi initiated programs, in coordination with Global Risk and Control and In Business Regulatory Engagement Head
• Perform training on risk and control concepts, processes, tools, and effective issue self-identification and testing. Customize global and regional training programs to cater to product specific or local requirements and nuances

Qualifications:

• 10+ years of relevant experience
• Demonstrates Data Privacy, Data Privacy Operations, Information Security or Cyber related risk management experience or minimum two years in an Internal audit, Risk Management, or Control Management related role
• Working knowledge of Data Privacy Compliance laws, rules, regulations, risks, and appropriate controls. Additionally, familiarity with privacy related technology considerations such as cookies, mobile devices, biometric and geolocation data is desired
• Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and abstract problem-solving capabilities
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborates effectively by building partnerships and working well with others to meet shared objectives
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the “big picture” while paying close attention to detail
• Up-to-date understanding of key data privacy risk and control concepts, tools and trends
• Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint)
• Organizational savvy; understands systems, management processes, knows where to go for information and how to interpret them

Education

• Bachelor's/University degree or equivalent experience

Anticipated Posting Close Date:

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