Bank Of America Skybox Security Engineer 

United States, North Carolina, Charlotte 

129469971

Responsibilities:

• Troubleshoot, resolve system and endpoint issues.

• Coordinate implementation of changes, break-fix, and upgrades to production systems.

• Deliver technical documentation for all projects completed.

• Service customer work requests for supported tools.

• Perform root cause analysis for recurring problems by partnering with other teams and vendors to develop long-term resolutions, including implementing preventative measures to minimize problems and production outages.

• Manage production changes, releases, and upgrades in a collaborative environment in accordance with lifecycle methodology and risk guidelines and data management.

• Perform testing and shakeout procedures during/after active incidents or deployments during or after regular business hours.

Required Skills:

• Solid Windows, UNIX, Linux, Wintel, systems administration skills.

• Information security knowledge as well as vulnerability detection tools experience.

• Strong problem root cause diagnosis skills and desire to learn processes, new products, applications, and technology.

• Manages activities related to maintenance of the application systems that are running the daily operations of the firm.

• Ability to work as part of a team - Candidate will work closely with Engineering, Technology, Vendors, and other teams.

Desired Qualifications:

• Technical hands-on skills working with Tools like Tanium, CrowdStrike, Qualys, Rapid7, Tenable, Skybox, ServiceNow.

• Great soft skills – People and communications skills are essential.

• Good proficiency in system, network, security and database operations, protocols, and industry standard technologies.

• Experience in command line interfaces (CLI), third party APIs and integration.

• Experience in server administration with Red Hat Enterprise Linux and Windows Server

• Good understanding of developing fault tolerant solutions and knowledge in horizontal scaling and resiliency/HA.

• Ability to juggle competing priorities and adapt to changes in project scope.