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JPMorgan Senior Product Associate - Customer Identity & Authentication United States, New Jersey, Jersey City 129357573
23.06.2025
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Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality plans for the future across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Assists in the integration of vendor data into the platform, improving compliance with data governance and security standards.
- Collaborates with data engineering teams to troubleshoot and resolve issues related to data ingestion and processing
- Assists audits of vendor data sources to ensure accuracy and reliability, reporting any discrepancies to senior management
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience building and running platforms at scale
- Excellent verbal and written communication skills
- Ability to communicate effectively with stakeholders at all levels
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Data-mindset – familiarity with data products and principles a plus
- Proficiency in SQL for querying and managing databases
- Understanding of database models, design, and architecture
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