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Job Summary
The Red Hat Services team is looking for a Senior Consulting Services Manager to join us in Beijing. In this role, you will guide and run our consulting services business, which includes both technical consulting and project management services in North China. You'll help us evolve and grow our Services team to engage across IT environments and offer more strategic services together with our technology solutions. You will ensure sales alignment and integration, promote the services business model, offerings, go-to-market, and operations, and you'll provide leadership and organization management. You’ll work closely with the Red Hat Sales team to promote sales and business development for Services teams across the region. As a Consulting Services Manager, you will guide your team in preparing or reviewing project proposals including business and technical requirements, deliverable schedules, delivery times, and deal closing.
What you will do
Manage the financial performance, including tracking and reporting in regards to booking, margin, revenue, and sales forecasting from both partner and contractor relationships and internal delivery channels
Transform and enable services teams and partners to move from a single-solution focus to a multi-offering and solutions-oriented approach
Oversee and implement systems, policies, and processes to ensure standardization, optimization, and legal and fiduciary compliance
Plan, guide, and manage the deployment of new consulting engagements and marketing initiatives
Work with sales managers and sales account managers to promote the services in large and complex enterprise accounts
Take care of services sales and be responsible for the overall quality of the services
Embrace and implement global strategies and offerings
Scale the business to meet our 3-5 year strategies
Advocate value-selling and solutions-selling approaches
What you will bring
15+ years of experience working in the IT professional services industry
5+ years of experience with people management and consulting practice management
Consistent record of growing a successful consulting business
Proven customer-facing and consultative skills
Technical background working as an IT professional to relate and earn credibility with the Consulting team
Business development and go-to-market experience
Sales leadership and services management experience
Ability to deal with ambiguity in a fast-moving business environment
Excellent collaboration, communication, and persuasion skills
Good written and verbal communication skills in English and Mandarin
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