Uber Senior Technical Program Manager 

United States, West Virginia 

126309863

About the Role

As a TPM in this role, you will own and drive large, complex cross-team technical initiatives for Platform Engineering in one or more areas of Capacity, Platform Efficiency, Reliability, Cloud, modernization, and Security. Only a few and very high-impact programs at Uber will have TPMs assigned to them, and those programs require a cross-functional engagement among stakeholders and leadership to succeed.

Specifically, you will own the problem space, work closely with engineering leads to conceptualize solutions, organize/align multiple engineering teams for delivery, and drive execution leveraging KPIs. You will look for ways to standardize, ensure execution is efficient and consistent, and set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to leadership and stakeholders. You will intrinsically act as a coach to engage and energize the product and engineering teams to achieve their goals.

What you will do

1. You move fluidly from the big picture to the details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company. You are intuitive, focused, driven, organized, insightful, and productive. You break through communication issues and effectively develop relationships with stakeholders at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with empathy and integrity. Following are some of the core responsibilities of TPMs at Uber:
2. Manage complex and large-scale cross-team, cross-functional initiatives. Interface with engineering managers and engineers to estimate work efforts, define milestones, and manage resources. Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and program stakeholders. Engage and energize ‌project teams to achieve aggressive goals.
3. Proactively remove obstacles to drive momentum and progress. Identify communication gaps, manage issue escalations, and provide support to teams balancing competing priorities. Drive results proactively.
4. Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
5. Understand product compromises. Have the end customer in mind and be able to bridge between end customer and technical aspects with a data-driven approach to increase our efficiency.
6. Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program / project plans (including roadmaps, funding planning, resource planning, clear objectives, measurable outcomes, and hiring goals).
7. Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within our engineering leadership team.

Basic Qualifications

1. Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
2. Minimum of 5 years experience as a TPM or Engineering Manager in a software, SaaS, or systems development environment
3. Strong technical experience in one or more of large-scale distributed compute infrastructure, storage technologies, data lake systems, Reliability, Cloud infrastructure, and ML/AI infrastructure
4. Solid technical aptitude and an ability to understand technical designs, challenges, and risks. Engineers enjoy working closely with you.
5. Excellent written and verbal communication skills and exceptional emotional intelligence.
6. Proven strong cross-team and cross-org stakeholder management.
7. Analytical and truth-seeking. Ability to understand complex concepts and make reasoned decisions objectively.
8. Metrics-driven: Experience determining effective program KPIs and using them to measure program success and issues.
9. Strong organizational skills to juggle many tasks without losing sight of the highest priority items.
10. Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.

Preferred Qualifications

1. Strong experience in multi-cloud infrastructure systems, IaaS and PaaS infrastructures.
2. Solid background in systems engineering, hardware/Linux OS/kernel knowledge.
3. Strong software development and distributed systems experience.
4. Strong understanding of Infrastructure Reliability and Quality metrics.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .