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Amazon Operations Manager Amazon Manufacturing Services 
United States, Washington, Seattle 
125519563

08.07.2025
DESCRIPTION

Key job responsibilities
As our Front End Operations Manager, you will be at the forefront of our digital manufacturing initiatives. Your responsibilities will span across multiple crucial areas of our operations. You'll develop and maintain accurate costing models, generate detailed customer quotes, and create optimized production planning strategies. Your expertise will be vital in providing technical consultation and application engineering support to our customers, ensuring that our manufacturing solutions meet their specific needs. In this role, you'll work strategically with cross-functional stakeholders, including Customer Success, Production Operations, Quality, and Software Engineering teams. You'll be the bridge that connects these diverse groups, ensuring that our manufacturing processes are aligned with customer requirements, quality standards, and technological capabilities. Your ability to collaborate effectively across departments will be crucial in driving continuous improvement initiatives and integrating digital solutions into our manufacturing processes. A key aspect of your role will be leveraging technology to streamline our operations and remove non-value-added steps from our processes. You'll be responsible for implementing and optimizing digital workflow solutions, developing and maintaining standard operating procedures, and creating KPIs to track operational performance. Your leadership will be instrumental in driving automation initiatives to improve efficiency and reduce manual intervention throughout our manufacturing operations.

BASIC QUALIFICATIONS

-Bachelor's degree in Engineering, Manufacturing, or equivalent professional experience in machining or industrial manufacturing operations
-Demonstrated experience with digital manufacturing technologies and Industry 4.0 concepts
-Technical Requirements:
- Proficiency in CAD/CAM software and manufacturing execution systems (MES)
- Experience with ERP systems and production planning software
- Understanding of lean manufacturing principles and Six Sigma methodologies
- Knowledge of quality management systems and ISO standards
- Familiarity with automation and robotics integration
Leadership & Communication:
- Guide cross-functional teams in implementing process improvements
- Develop and deliver technical training programs - Present operational metrics and improvement proposals to senior management
- Mentor junior team members in manufacturing best practices
- Build and maintain strong relationships with internal and external stakeholders
Required Skills:
- Strong analytical and problem-solving abilities - Excellent project management skills
- Advanced knowledge of manufacturing processes and technologies
- Strong communication and interpersonal skills
- Ability to lead and influence across multiple departments


PREFERRED QUALIFICATIONS

- Experience with digital transformation initiatives
- Background in continuous improvement methodologies
- Knowledge of industrial IoT and smart manufacturing concepts
- Experience with data analytics and visualization tools