The Retail Readiness Program Manager sets the tone for best-in-class program management across the entire retail organization. In this role you will create detailed operational plans and programs to enable broad cross-functional teams to deliver excellence across all retail stores for all key moments.KEY RESPONSIBILITIES:- Establish a Plan of Record for key operational initiatives, and serve as a key partner for all major moments in Apple Stores.- Ensure project deliverables are on track and systems are setup for flawless execution.- Creatively problem solve while weighing implications, tracking critical milestones, and proposing changes.- Build contingency plans and know when to escalate.- Partner with cross-functional teams to ensure aligned readiness plans for all global moments.