AS A SENIOR SOLUTIONS ARCHITECT AT SNOWFLAKE, YOU WILL:
- May be named to several Snowflake customers
- Lead technical pieces of client data warehouse implementations and on-boarding efforts
- Work with the other Customer Engagement and Delivery matrix resources to ensure proper technical guidance, project management and functional support
- Collaborate as needed with Product Management, Engineering, Sales, Sales Engineering, and Professional Services teams
- Help clients troubleshoot the implementation of the product within their systems
- Identify, document, triage and track issues to ensure resolution
- Work with Product Management and Support as necessary when a scoped implementation or product feature cannot be implemented or does not meet the client’s needs
- Play an active role contributing to the growth and scalability of the Customer Delivery and Training and Education teams through robust documentation, continuous process optimization, and capability cross-training
- Apply industry/domain/technology expertise to client implementations
- Gather intelligent product feedback and recommendations from customers to design and inform new features and capabilities
OUR IDEAL SOLUTION ARCHITECT WILL HAVE:
- 12+ years of experience in a customer facing technical role
- Strong database and data warehouse experience, including recent experience writing and tuning complex SQL queries
- Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
- Experience implementing ETL pipelines using custom and packaged tools
- Experience using AWS services such as S3, Kinesis, Elastic MapReduce, Data Pipeline
- Presence: enthusiastic and high energy, but also poised, confident and extremely professional
- Innovative and assertive, with the ability to pick up new technologies and assess situations quickly
- Exercises listening, takes time to truly understand client needs and address them
- Track record of delivering results in a dynamic enterprise or start-up environment
- Experience working cross functionally with teams such as Support and Engineering
- Strong sense of ownership and high attention to detail
- Creative and analytical problem-solving skills
- Excellent written and verbal communication skills
- Ability to work on several projects simultaneously and meet stated quality objectives
BONUS POINTS FOR HAVING:
- 2+ years of practical Snowflake experience
- OLAP Data modeling and data architecture experience
- Hands-on experience with Python, Java or Scala.
- Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase)
- Familiarity and experience with common BI and data exploration tools (e.g. MicroStrategy, Business Objects, Tableau); it is not expected you will be an expert with any integrated upstream or downstream tools used to access data in Snowflake
WHY JOIN OUR PROFESSIONAL SERVICES TEAM AT SNOWFLAKE:
- Unique opportunity to work on a truly disruptive software product
- Get unique, hands-on experience with bleeding edge data warehouse technology
- Develop, lead and execute an industry-changing initiative
- Learn from the best! Join a dedicated, experienced team of professionals