Job Description:- Partner effectively and maintains positive relationships with Policy, Customer Operations and global cross functional teams.
- Promote standard methodology sharing across global teams as well as within own function, supporting shared learning
- Rule Creation, Organisation, Innovation and Maintenance of documents
- Assist in maintaining rule platform, deploying rule sets, and triaging and tracking bugs
- Lead complex projects including collaboration with business unit, product management and GCX
- Effectively resolve conflict, remove roadblocks and support or lead on decision-making or partner concerns that arise
- Make sound decisions in ambiguous or difficult situations, including when under pressure, and is not afraid to challenge the status quo
Key Requirements:- Excellent understanding of Buyer risk and Fraud in Payments
- Proven analytical skills and is able to define & clearly articulate success by metrics and data driven measurements to detect fraud
- Strong SQL, Excel PivotTable, and other data visualisation experience. At least some basic skills honed in R, Python etc and/or ability to build useful tools for the group.
- Phenomenal social skills, communication, and influence abilities.
- Excellent presentation skills
- In-depth knowledge of eBay’s policies, tools, systems
- Self Starter - Ability to work effectively in an autonomous fashion, and willingness to enable the success of partners worldwide
- Project/Change Leadership - Has successfully taken ownership of project timelines and multi-task management in the past
- Demonstrates a strong sense for doing the right thing for our customers globally
- Leadership experience in a cross functional organization
- Experience with senior leadership and ability to deliver executive level summary reports and presentations
- Bachelor’s Degree or equivalent experience, PMP or PRINCE2, Six Sigma, Agile or other certifications a plus
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