Amazon Software Development Engineer STRADA 

United States, Minnesota, Minneapolis 

122310116

Key job responsibilities
· Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
· Manage teams of 24x7 engineering technicians in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.
· Effectively and efficiently manage the operations budget and expenditures.
· Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
· Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
· Communicate complex technical information to a non-technical audience.
· Respond to out-of-hours emergency calls.
· Is the second level escalation points for Data Center facilities related issues/failures.
· Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
· Ensure all safety procedures are adhered to while performing work.
· Test quality, performance, safety, and reliability of products, equipment and processes.
· Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.
· Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds.
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
· Coordinate body movements when using tools or equipment.
· Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
· Work at depths, such as raised floors.
· Work in noisy environments.
· Role may support more than one location/site.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree or higher in a relevant engineering discipline, or relevant experience.
- 5+ years experience working in data centers or critical infrastructure with an emphasis on building and equipment operation
- 3+ years experience in a management position with 5 or more direct reports

- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline is also acceptable) OR - 5+ years experience working in data centers with an emphasis on building and equipment operation
- 3+ years experience in a management position with 5 or more direct reports