EY HR Operations Systems Specialist - Assistant Manager 

South Africa, Gauteng, Johannesburg 

121853792

Key responsibilities:

• Lead complex SAP SuccessFactors implementation projects, including planning, execution, and delivery.
• Lead and mentor a team of SAP SuccessFactors administrators.
• Build and maintain strong relationships with clients (Internal local clients), understanding their business needs and providing strategic HR technology solutions.
• Solution Design and Configuration: Design and configure SAP SuccessFactors solutions to meet client requirements, optimising processes and maximising system functionality.
• Data Migration and Integration: Oversee data migration from legacy systems to SAP SuccessFactors, ensuring data accuracy and integrity.
• Change Management: Manage change initiatives, provide training to super-users and end-users, and provide ongoing support.
• Identify opportunities to optimise HR processes and leverage SAP SuccessFactors capabilities to drive efficiency and effectiveness.
• Problem-Solving and Troubleshooting: Resolve technical issues and provide solutions to complex problems.
• Stay up to date with the latest SAP SuccessFactors features, functionalities, and industry best practices.
• Coordinate and manage employee data, implement controls and deliver outputs between HR, onshore and offshore service delivery centres (IBM) and Payroll.
• Regularly review role-based permissions and complete regular system access audits of HR applications to ensure people have the appropriate level of access.
• Lead the annual graduate intake programme that runs throughout the month of December.
• Provide ongoing support around audit requirements.
• Provide day-to-day technical support and resolve queries.
• Analyse and perform data validation reviews to ensure accuracy of data.
• Provide reports for legal or regulatory requirements as required by various internal and external clients.
• Manage relationships with HR systems global teams and provide support to our region service delivery teams.

The role requires expertise in SAP SuccessFactors modules, including:

• Core HR: Manages employee data, organisational structures, and core HR processes.
• Recruiting: Oversees talent acquisition, applicant tracking, and onboarding.
• Performance Management: Manages performance reviews, goal setting, and feedback processes.
• Learning Management: Manages training programmes, course catalogues, and learning analytics.
• Succession Planning: Manages talent development, succession planning, and career paths.
• Compensation: Manages compensation planning, variable pay, and equity.
• Role-Based Permissions (RBP), SAP (Finance), ServiceNow HR (SNOW), DocuSign, SAGE/VIP, and SharePoint (Microsoft 365).
• Reporting (Workforce Analytics): Utilises data analytics to drive HR insights and decision-making.

Qualifications and Skills:

• Minimum of 6 years of SAP SuccessFactors (or a similar off-premise HRIS platform), ServiceNow, Microsoft 365, various automation tools, supported by experience gained through a combination of implementation projects and post go-live support.
• Relevant functional experience for data extractions from source SAP systems to downstream systems.
• Relevant qualification, preferably a degree in HR/IT/Finance.
• Advanced Excel, including understanding complex formulas.
• Power BI and Microsoft packages.