Your role and responsibilities
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- 10 plus years of relevant industry experience
- Proven communication skill
- Working experience with Unix/Linux , Cloud Technology, Security, JMS, DB
- Working experience on iSeries or z/OS is a big plus
- Customer support or services experience
- Ability to multi-task and problem solving
- Fluent in English, other additional languages to assist clients in China/India is a plus
- IBM Product knowledge in MQ or experience and/or other Application Server experience is a plus
Preferred technical and professional experience
· Must have significant experience across various areas of the customer support and services and customer facing experience background required.
