Job responsibilities
- Forming strong bonds and a healthy working relationship with the scrum teams they work with
- Collecting user requirements and feedback from business partners and project leads in formal and informal settings; Juggling multiple projects at any given time, all with vigorous delivery expectations
- Performing in depth analysis for fact finding on existing behavior of the system and business processes or procedures related to the project goal
- Discuss functional details of workflows, and generally comfortable discussing technical information at a high level.
- Writing Epics and Stories to deliver features fulfilling the project goals; Act as Subject Matter Expert on area product owned systems
- Maintaining and prioritizing the product backlog along with Business Analysts, refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead (scrum master) on sequencing
- Working closely with User Experience (UX) teams on design of new features and components. Working with User Acceptance Testing (UAT) teams to ensure test coverage; Building relationships with ‘co-supplier’ stakeholders from multiple regions and products areas
Required qualifications, capabilities, and skills
- 3+ years Product analyst or analysis role
- Must have the ability easily assimilate information and learn new applications and processes.
- Experience with agile product development and software delivery lifecycle
- Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques
- Advanced knowledge of communication and efficiency tools such as SharePoint, Confluence, MS office apps, and JIRA
- Must have a solid ability to analyze user procedures and workflows, and compare those to project requirements and goals, and to create feature enhancements or new workflows as a result of that analysis
- Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations
Preferred qualifications, capabilities, and skills
- Proven track record of delivery and new product feature creation
- Familiarity with the business services and offerings associated with Chase
- Demonstrated ability to manage tight delivery timelines and calmness under pressure