Citi Group Vice President Issue Management Hybrid 

United States, Florida, Tampa 

119724806

Key Responsibilities

• Contribute to an effective enterprise-wide end-to-end issue management program, including robust root cause analysis, gap analysis, timely remediation, and effective ongoing governance and reporting
• Support an effective issue remediation, providing thoughtful, critical challenge when needed, to help facilitate the design and implementation of automated controls/solutions and metrics wherever possible
• For specific projects, the individual will lead tasks related to business requirement, ensuring timely and efficient execution resulting in high-quality output
• Responsible for business process review team coordination, communication of key risks to completion, and output documentation.
• Builds and guides the development of concise presentations for review by senior members of the team.
• Consumes complex business information quickly and synthesizes in an efficient manner.
• Evaluates business processes for efficiency and proper controls with the assistance of the SVP and Director.
• Develops high-quality relationships with key stakeholders across the organization.
• Anticipates next steps and challenges, where possible, to avoid delays or other pitfalls.
• Applies critical thought in evaluating business problems, articulates problem statements concisely and guides the development of logical, pragmatic control recommendations and issue resolutions.

• Degree from a top tier academic institution.
• 6-10 years of working experience, preferably in financial services.
• Ability to multi-task and be dynamic across a number of priorities.
• Demonstrated experience in guiding deliverables and recommendations and taking initiative on projects or team tasks.
• Highly organized with an ability to keep other team members organized and on task.
• Track record of success in completing assigned tasks in a timely, high-quality manner.
• Capable of driving outcomes independently and escalating issues as encountered.
• Excellent communication skills and the ability to interact with colleagues across disparate businesses, regions, and cultures.
• Experience in development of control frameworks, risk frameworks, controls development across business processes or technology, possibly in a consulting or strategy role.
• Proficient with Microsoft Office suite, amongst other business applications.
• A demonstrated ability to work collaboratively within and across project teams, functional and business units.

Anticipated Posting Close Date:

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