Citi Group Operational Risk Management - Officer VP Hybrid 

United States, Florida, Jacksonville 

119059823

Human Resources (“HR”) is a global organization comprised of more than 4,000 professionals providing strategic human capital advisory support to Citi's business leaders in multiple industries across all 96 countries of operation. Within this context, Human Resources is responsible for the development and delivery of core HR programs including: sourcing qualified talent; assisting managers to apply effective employee selection practices; establishing appropriate terms and conditions of employment; developing effective new employee on-boarding; training employees; assessing employee job performance and talent; developing manager leadership capability; succession and resource planning; measuring employee sentiment; escalating and/or investigating potential employee misconduct and mechanism for employee corrective action; developing strategies to discontinue employment, as well as maintaining market competitive compensation, benefits and recognition programs intended to reward good performance and retain talented employees. Many of these programs, processes, underlying data, and associated requirements are highly regulated, governed by policy and attract substantial legal, operational and strategic risk.

The Global HR Operational Risk Officer is a strategic professional responsible for execution of HR’s Operational Risk related activities, including, but not limited to Risk Identification, Operational Risk Events, Loss Capture and CCAR Reserve, Lessons Learned, Scenario Analysis, and HR Conduct Risk reporting. Excellent communication and diplomacy skills are required to guide and influence others. This role directly supports Global HR Controls organization.

Responsibilities:

• Executes on HR activities related to operational risk policies and governance processes; create and implement lasting solutions for minimizing risk within the Human Resources organization.
• Deliver daily/weekly/monthly/quarterly responsibilities to ensure compliance with Operational Risk Management Policy, including Operational Risk Appetite Standard; Operational Risk Identification, Measurement, Monitoring and Mitigation Standard; Scenario Analysis Procedure; Operational Risk Events Escalation, Management, Capture and Lessons Learned Standard.
• Analyze and prepare reporting of Human Resources operational losses, determine the status of quarterly attestation issues, discuss changes in data quality standards, systems, or reporting.
• Develops and maintains relationships across the business, Risk & Control partners, and Lines of Defense to ensure control policies and practices provide value to the organization and Human Resources is in compliance with applicable regulatory and policy requirements.
• As needed, manages iCAPS Issues, develops presentation materials, and completes operational loss data analytics
• Works closely with business partners on findings and makes recommendations on improving practices.
• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.

Qualifications:

• 6-10 years of experience with a focus in Risk and Control, Operational Risk Governance, Internal/External Audit or Regulatory Compliance. Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge.
• Outstanding communication and influencing skills with peers and leaders alike.
• Ability to build and maintain strong partnerships with functional and business partners, including Line of Defense colleagues.
• Ability to drive multiple deliverables to a successful conclusion in a dynamic environment.
• Can exercise independence of judgement and autonomy with the ability to operate with a limited level of direct supervision.
• Experience in preparing impactful PowerPoint presentations.
• Detail oriented with analytical and Excel skills.
• Experience writing Issues and summarizing complex ideas and processes into their essential components and communicating them

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Anticipated Posting Close Date:

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