Amazon Reliability Technical Program Manager Infrastructure & Quality 

United States, Virginia 

116822490

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
o This role will manage and improve performance of X vendors for Y different LLE.
o Equipment Specific Performance Metric (E.G Annual Failure Rate)
o Root Cause Analysis SLA (e.g., > 60 days)
o Root Cause Analysis Quality
o This role will publish monthly category reviewo Publish top 2 critical quality/reliability issues for each category to leadership
o Publish corrective actions completion of top 2 issues for each category
A day in the life
About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- 3+ years of working directly with engineering teams experience