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JPMorgan Digital Design-Business Analysis- Senior Product Associate India, Karnataka, Bengaluru 116525613
14.12.2024
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Job responsibilities
- Collaborate with the Product Manager and stakeholders to identify new product opportunities through user research and discovery, aligning with business, customer, and market needs.
- Conduct detailed analysis of business processes and workflows to identify areas for improvement, considering upstream and downstream implications of new product features.
- Gather and document clear, concise, and comprehensive business requirements, facilitating meetings and workshops to gather information and validate these requirements.
- Break down requirements into actionable stories and groom them with the technology team, working closely with technology, design, UAT, and data teams throughout the development lifecycle.
- Assist in the design, testing, and implementation of new systems and processes, analyzing, tracking, and evaluating product metrics.
- Provide training and support to end-users for successful adoption of new systems and processes, acting as the primary point of contact for product-related inquiries and issues.
- Collaborate with control, compliance, and legal partners to ensure product solutions meet compliance standards, while staying up-to-date with industry trends and best practices in business analysis and technology.
Required qualifications, capabilities, and skills
- Possesses proficient knowledge of the product development lifecycle and a Bachelor’s degree in Information Technology or a related field.
- Brings at least 8 years of experience as a Business Analyst/Product Associate or in a similar role within the BFSI industry, with expertise in agile product development environments
- Demonstrates a good understanding of digital channels, technology stacks, and APIs, along with sound knowledge of human-centric design principles and hands-on experience with tools like JIRA, Confluence, Figma, LUCID, and PowerPoint.
- Exhibits strong analytical and problem-solving skills, with the ability to work independently and as part of a team, complemented by excellent communication and interpersonal skills.
Preferred qualifications, capabilities, and skills
- Master’s degree in Business Administration is an advantage.
- Certification in Business Analysis (e.g., CBAP, CCBA) and Agile (e.g. PSPO) are preferred.
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