Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management
Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues
Provide support to business managers and product staff
Manage and capenhance client experience
Oversight and team management ensuring execute appropriate risk control and deliver highest standard in quality review
Resolve any issues in performance or in quality of KYC records and escalate to Operations Head wherever necessary
Ensure data quality in the KYC workflow tool with periodic checks
Monitor operational metrics required for management level reporting
Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums
Interface with internal and external teams to provide guidance and subject matter expertise, as needed
Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi
Oversee situations that create risk and legal liabilities for Citi
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Assist in departmental projects as required
Qualifications:
3 years or more working experiences in banking/ finance industry preferrable Compliance (AML/KYC) function
Proven ability to make effective and timely decisions
Consistently able to anticipate and respond to customer/business needs
Demonstrated ability to build and cultivate partnerships across business regions
Education:
Bachelor's degree/University degree in banking/ finance/ law/ business or equivalent experience
Competencies:
Pro-active thinking and execution abilities, capable to work independently
Detailed oriented balanced with a strategic view
Demonstrated effectiveness in people management – in particular motivation, development, and teamwork
Demonstrated effectiveness process management – in particular target setting , prioritization and operational effectiveness
Ability to multitask and prioritize
Ability to work well under pressure and tight time frames
Manage up and across effectively
MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement
Flexible and have good organizational skills
Ability to work in a dynamic environment, team player
Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.)