This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.
Responsibilities:
- Creates and optimizes test processes including defect management and reporting
 - Creates and optimizes test automation frameworks and use of test automation tools
 - Leads test planning for complex features that span across the platform or multiple teams
 - Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)
 - Ensures alignment and sign off for test cases from business and other stakeholders
 - Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance
 - Designs test data and ensure data compliance requirements are met on all levels of test environments
 
PLANNING:
- Create consolidated test plan(s) for releases to include 360-view of all testing related activities, tasks and deliverables.
 - Identify test teams including test leads for each test cycle/phase
 - Consolidate all information from test teams for a consolidated view of testing for the initiative
 - Review consolidate test plan as required with appropriate parties
 - Coordinate cross-application test scenario planning
 - Resolve discrepancies and issues related to cross application testing efforts
 - Facilitate communications between test teams
 - Schedule/coordinate test environments
 - Coordinate test preparation activities including test case/script development, identification of interdependencies, test scheduling, test condition definitions upstream/downstream, etc. Experience managing projects, coaching cross-functional team or leading iterative development teams.
 
EXECUTION:
- Manage testing throughout all test cycles/phases (i.e., unit, CIT, SIT, Performance, UAT, Dress Rehearsal and Production Certification) to ensure completion of all test deliverables
 - Provide consolidated test execution status for the initiative
 - Act as central communication point for testing
 - Escalate risks/ issues identified during testing to appropriate parties
 - Communicate test condition changes to application test leads (e.g., changes to timeframes, environment changes/issues, etc. )
 - Create consolidated defect reporting
 - Lead cross team defect management meeting if required
 - Monitor each test team’s defect status and backlog – escalate risk areas as appropriate
 - Provide execution and defect status, including metrics, reporting as required
 - Document and ensure Entry/Exit criteria for each test cycle/phase is completed
 
PROJECT CLOSURE:
- Signoffs, artifacts, etc. in Discovery and recorded, appropriately, for audit
 - Coordinate production certification activities, if required
 - Ensure test survey is completed and results communicated to appropriate parties
 - Summarize test efforts for release(s), including lessons learned
 - Strong communication and facilitation skills
 - Experience building strong relationships across the organization
 - Demonstrated leadership with proven ability to motivate, negotiate and resolve conflict
 - Demonstrated use of diplomacy, tact and composure in high-pressure situation
 
Required Qualifications:
- 5+ years experience leading technical projects with people process impacts through full change management lifecycle
 - Self-starter, able to work in situations not well defined and develop project team routines and structure
 - Proven success working in matrixed environments including multiple business, operations, technology and compliance partners
 - Highly effective communication and collaboration in meetings and informal channels, including tailoring messages based on team or executive audience. This includes clear and concise written communications.
 - Strong cross-team coordination, influence and negotiation skills
 - Experience with Agile software delivery methodologies and use of Jira; Waterfall knowledge also beneficial
 - Strong command of MS Office and Webex meeting facilitation
 
Skills:
- Analytical Thinking
 - Business Acumen
 - Influence
 - Technical Strategy Development
 - Test Engineering
 - Automation
 - Collaboration
 - Solution Delivery Process
 - Solution Design
 - Stakeholder Management
 - Agile Practices
 - Application Development
 - Architecture
 - DevOps Practices
 - User Experience Design
 
1st shift (United States of America)