Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience with leadership, such as people management, team lead, mentorship, or coaching.
Ability to communicate in Spanish and English fluently to support client relationship management in this region.
Preferred qualifications:
Experience with software life-cycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML and infrastructure.
Experience as a Pre-Sales Manager or a people manager in a technical customer-facing role within a professional services or Sales Engineering team.
Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering compelling messages by audience, asking strategic questions, and leading conversations that drive business opportunity.