Work to meet expected service levels and business performance goals by performing HR Reporting day-to-day delivery of services.
Generate standard, ad hoc reports and teach requesters how to extract data viaSAP, West Digital (WD) SuccessFactors (SF) to support the self-service model.
Support annual processes; including performance management, succession planning, compensation planning, budgeting, etc
Runs regular audits over HR data and reports issues to be corrected.
Maintain or update business intelligence tools, dashboards, systems, or methods.
Take ownership of all HR Reporting assigned tasks, initiatives, and inquiries and make sure that they are resolved / completed efficiently and with a superior level of quality.
Assist and encourage users to make effective use of self-service reporting options and systems to drive rapid resolution and empower customers; educate and inform customers of the full range of reporting options available to them.
Submit regulatory/government reporting in an accurate and timely manner & maintaining clear records of all submissions and communications.
Respond to requests / inquiries from stakeholders as prioritized by management and execute on the key tasks and activities within People Analytics in accordance with defined procedures and guidelines.
Ensure compliance with all Data Protection Regulations in respect of the provision of information
Work in collaboration with other People Analytics team members to execute tasks and fulfill key deliverables, seeking input and assistance as needed.
Establish and maintain a confidential and sensitive work environment, focusing on customer service by handling all stakeholder requests in a professional manner.
Implementation and testing of change requests for reporting solutions.
Performs other duties as assigned based on business need.
Basic Qualifications:
Education or Equivalent Experience: Bachelor's in Information Technology or related discipline
Experience: 0-3 years of experience
Strong understanding of HRIS database design, structure, functions and processes, and reporting tools
Experience with SF reporting tools (Table, Canvas, Tiles, Dashboard, Story)Functional knowledge to perform reporting in SAP and West Digital (WD).
Strong understanding of global HR data and data privacy laws e.g. GDPR
Ability to analyze standard out of the box reports to map to legacy reports and develop custom reports.
Strong analytical skills with ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
Ability to interact with multiple team members across various departments and functional areas.
Effective organizational and interpersonal skills including written and verbal communication skills.
Preferred Knowledge, Skills and Abilities:
Education or Equivalent Experience: Bachelor's in Human Resource
Previous exposure to project-related activities through active participation in system-related projects
Experience with HRMS such as UltiPro, SAP HCM, SuccessFactors or other
Experience with analytics tools such as Power BI (a Microsoft application)
Experience working with virtual teams across diverse geographical locations