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Citi Group Dirección de estrategia e impulso para sucursales 
Mexico, Mexico City 
111741213

28.06.2024

Responsibilities:

  • Provides overall leadership and management of a consumer function; develops strategies and detailed business plans.
  • Works with key stakeholders to create and manage reliable and predictable processes that will improve end-to-end turnaround times and significantly increase client satisfaction.
  • Aligns capabilities, capture synergies and resolve conflicts in setting standards
  • Ensures harmonization of common standards across businesses
  • Identifies opportunities to leverage capabilities across businesses
  • Works in partnership with functional geographic leadership to establish and document the global standard Common Operating Model for lending processes
  • Serves as the global subject matter expert for functionality, business and process related expertise
  • Gathers and shares best practices from both internal/external sources for the development and deployment of lending workflow systems
  • Communicates changes coordinating with the Global team, Regional Heads and other stakeholders
  • Tracks progress and compliance, particularly through initial implementation phase
  • Develops a timely, factual and transparent communication process between delivery units and relationship sales units - jointly with Risk and technology
  • Works with regional management teams to develop organizational plans, budgets and financial controls to meet strategic plans and objectives and ensure communication of such to appropriate internal management
  • Ensures organization strictly adheres to internal control policies
  • Ensures that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 15+ years management experience in banking, with increasing levels of responsibility
  • Direct experience in lending process management and workflow lending/credit systems
  • Cross-border project or business management experience
  • Highly focused, able to rapidly determine key priorities, clearly communicate the priorities and ensure resources are properly aligned -


Education:

  • Bachelors degree, potentially Masters degree and managerial experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

El/la candidato/a ideal debe tener una visión estratégica y una sólida experiencia en el sector comercial de Seguros.

En esta posición, se requiere una destacada capacidad para desarrollar y ajustar estrategias en un entorno dinámico. Es fundamental poseer habilidades en el análisis de problemas, desarrollo de personas, planeación eficaz, toma de decisiones acertadas y un fuerte sentido de responsabilidad, generando

ownership
de su rol. También se valoran la capacidad para establecer y alcanzar objetivos, la iniciativa para emprender proyectos y la habilidad para liderar equipos hacia el éxito.

Además, es esencial tener un enfoque a la calidad en los entregables propios del puesto, habilidades de persuasión para influir y convencer. Enfoque a ventas que permita superar metas de manera proactiva. La autoconfianza en las habilidades y decisiones es crucial para enfrentar los desafíos y alcanzar los objetivos.

Consumer Sales Management


Time Type:

Full time

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