Amazon Data Center Facility Operations Manager 

United States, Oregon 

111249700

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities- Develop and manage budgets, allocating resources efficiently, controlling costs, and optimizing spending while meeting operational, facility, and regulatory requirements, with a focus on creating an inclusive and diverse environment.
- Routinely operate as the after-hours on-call Operational Manager for the data centers in the region, managing issue investigation, mitigation, and recovery in a diverse and inclusive manner.A day in the life
As the Operations Manager, your role demonstrates a strong commitment to prioritizing the development and well-being of team members, as well as fostering diversity and inclusion. You will oversee all facets of the data center's critical infrastructure with a focus on continuous availability and optimal performance, while upholding high-quality standards and minimizing any impact on internal and external customers. Additionally, you will play a crucial role in process optimization, staff management, setting performance metrics, and driving continuous improvement initiatives, all while ensuring a supportive and inclusive work environment.- Coordinate with third-party vendors: Ensure adherence to contracted service level agreements (SLAs).
- Communicate complex technical information: Adapt communication style for diverse stakeholders, including non-technical audiences.
- Respond to out-of-hours emergency calls: Address urgent issues that may arise outside regular working hours.
- Act as an escalation point for facilities-related issues: Oversee routine and emergency services, ensure safety procedures are followed.
- Perform physical tasks: Lift and move objects of varying weights, walk job sites in different terrains while maintaining balance and safety.- Work in noisy environments when required: Utilize approved personal protective equipment (PPE).- Provide on-site management for builders, five days a week. (No remote work)Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Umatilla, OR, USA

- High school or equivalent diploma
- 5+ years of experience in successfully leading diverse teams and implementing operational strategies, while effectively collaborating with cross-functional teams, communicating goals and expectations, building relationships with internal and external stakeholders, and fostering an inclusive and supportive work environment.
- 6+ years of experience with Microsoft Excel, Word, Outlook and other basic administrative tools
- 5+ years of experience in managing projects, including planning, execution, and resource allocation
- 5+ years of experience in data analysis, using tools and software for operations management, and interpreting key performance indicators (KPIs) to improve operational performance.
- 5+ years of experience in driving continuous improvement initiatives and implementing process improvement.
- 5+ years of experience related to supervising and coordinating the activities of staff members involved in operations, including Hiring, Training, Scheduling, Performance management and Career development and promotion
- Emphasizing diversity, equity, and inclusion in all aspects of team management.

- A bachelor's degree in Operations Management or a related discipline
- 7+ years of experience working in data centers with an emphasis on building and equipment operation
- An excellent understanding of the electrical and mechanical systems involved in critical data center operations