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JPMorgan Payment Lifecycle Analyst India, Maharashtra, Mumbai 110948419
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Job responsibilities
- Support the team within a 24/7 shifting schedule, including possible weekend shifts, to meet service expectations, focusing on client experience, risk management, and process improvements.
- Monitor and manage intraday cash position across Nostros to ensure adequate liquidity.
- Execute fund transfers between internal and external Nostros in compliance with internal controls, guidelines, and cut-off times. Perform daily reconciliations, investigate discrepancies, and follow up to resolve cash breaks in coordination with internal teams.
- Collaborate with Treasury to manage intraday liquidity and funding needs. Monitor clearing queues and payment processing systems to ensure timely settlements and constant connectivity.
- Act as a first responder to operational issues, applying analytical thinking and structured problem-solving to resolve payment delays, unmatched items, or incorrect postings.
- Support timely funding decisions and cash forecasting by analyzing LOB inflow and outflows. Participate in regression testing and implementation of system enhancements related to cash processing.
- Support business continuity plans and contribute to process improvement or automation initiatives. Collaborate with team members and global managers to simplify and enhance existing business processes.
- Assist in identifying opportunities to standardize and improve service offerings across locations using data-driven approaches. Assist in managing incidents and issues, providing updates to senior managers and engaging with relevant contacts.
- Participate in key global strategic initiatives and contribute to a diverse, inclusive, and positive work culture. Take responsibility for resolving issues, ensuring timely and relevant communication with stakeholders.
- Build strong relationships with key partners, including line of business, treasury, and agent banks.
Required qualifications, capabilities, and skills
- Strong problem-solving mindset with the ability to analyze data, identify root causes, and suggest effective solutions under time constraints.
- High level of accuracy and attention to detail, especially in high-pressure, time-sensitive environments.
- Excellent communication and collaboration skills across multiple teams and stakeholders.
- Graduate with minimum 3 years of experience
Preferred qualifications, capabilities, and skills
- Experience in Cash Operations, Market Operations, or Liquidity Operations within a financial institution.
- Working knowledge of banking/payment systems (e.g., SWIFT, ISO, Reconciliation tools, RTGS, CHAPS, TARGET2, etc.).
- Experience in Business Intelligence automation tools such as Alteryx, Tableau, and UIPath, Python, Qlikview, AI/ML etc.
- Skills in data management and analysis, with the ability to source, analyze, and visualize large data sets.
- Project management skills with a focus on execution and risk awareness. Experience in industrializing new processes.
- S99 Qualification.
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