Wells Fargo Head Automation Tooling 

United Kingdom, England, City of London 

11011360

About this role:

As a visible leader interfacing with CIOs, Risk, Engineering, Production platform, you will shape how the organisation delivers change at scale – safely, smoothly and sustainably.

In this role, you will:

• Define and own the Global Automation & Tooling strategy, aligned with enterprise risk and transformation priorities.
• Foster a culture of early engagement, proactive transition planning, and end-to-end service readiness.
• Lead cross-functional governance forums to assess automation opportunities across the payments domain
• Develop a centralised Technical debt book of work and drive automation opportunities including adoption of existing internal tooling within Payments.
• Ensure all automation initiatives align to internal SDLC and control frameworks, with traceable approvals, test evidence, and production readiness as standard.
• Establish and lead the Automation & Tooling Framework across payments, ensuring readiness from project initiation through Early Life Support (ELS) completion.
• Adopt observability tooling for all assets within payments including a migration away from non-strategic monitoring tools
• Promote a culture of continuous improvement, innovation, and risk awareness within the organisation
• Automate standardised application pre-checks, in-flight validation, and post-event assurance—adapted for cloud, hybrid, and on-prem deployments.
• Champion automation-first delivery using CI/CD pipelines, service health dashboards, and intelligent alerting.
• Collaborate with platform engineering to embed operability standards, reduce manual intervention, and introduce self-healing capabilities.
• Lead and mentor a global team of automation professionals, implement SRE frameworks with key SLO, SLI and error budgets that promote resiliency first mentality.
• Build domain expertise across regions and foster a culture of accountability, innovation, and collaboration.

Required Qualifications:

• Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Management or leadership experience
• Experience in technology or production engineering roles within financial services, including in senior leadership.
• Proven expertise leading global automation functions.
• Experience with real-time payments systems (e.g., Fedwire, CHAPS, RTGS) or liquidity platforms is highly desirable.
• Strong grasp of ITIL practices and modern DevOps/SRE methodologies.
• Excellent communication and stakeholder management skills at the executive level.
• Data-driven, risk-aware mindset with proficiency in tools such as ServiceNow, AppDynamics, Splunk, Control-M, etc.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.