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Responsible for proactive support and service to an assigned portfolio of small to medium-sized Elavon clients via telephone or email. Responsibilities include account maintenance, growth, increased profitability, overall client satisfaction, and projects and to identify opportunities to enhance the profitability of the client relationship. Sells a full range of merchant processing products and services. This role is the escalation point for both internal and external client issues.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Zero to two years of client management experience
Fluent Swedish and Norwegian
Sales experience preffered
Preferred Skills/Experience
Emerging relationship building and selling skills
Ability to analyse information received from various sources and synthesize into reports, presentations and proposals
Strong problem-solving skills
Strong organization and project management skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Proven customer service/relations skills
Proficient computer skills, especially Microsoft Office applications
Excellent presentation, interpersonal, verbal and written communication skills
What We Offer
Full time position, employment agreement
Employee Assistance Program (EAP)
Occupational pension plan
Fitness allowance
Insurances (e.g. group life & accident, private health)
Highly professional, multicultural environment and high standards of work
Work in a dynamic team with a supportive inclusive culture and strong values
Interaction with Clients and Colleagues across the globe
Good atmosphere at work and comfortable working environment
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