• Upgrade the existing production team within external agency teams, including helping on recruiting and training to meet our expectations of the project delivery• Manage stakeholders and lead projects end to end, including but not limited to Japan and WW reviews and partnership with cross-functional teams• Partner closely with Data Science team to plan and perform pilots/tests for optimization of customer experience on Apple owned digital platforms• Lead, and maintain a group of Interactive project managers and external agency teams to deliver localization/origination/optimization projects across our global marketing websites and email communications• Manage agency team’s budget, deliverable quality, resource allocation and training of project managers• Prioritize projects and changes effectively in real time and align with partners in Japan and WW teams• Build strong relationships and effectively collaborate with creative, development, and cross-functional teams within Japan and WW• Handle risk and resources in real time, and refine the end to end delivery processes and workflows based on feedback, and drive innovation and improvement• Drive successful execution of new platform rollout to enable production scalability and efficiencies, and resolve local organizational and workflow needs; identifying structural, talent and external agency impacts