Amazon Data Centre Operation Technician Center Operations DCO 

India, Maharashtra, Mumbai 

108877505

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
A Data Centre Operation Technician at ADSIPL, expectation from role are:
- You support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
- Follow the instruction and perform routine operation activities on hardware, operating systems, or spare parts, including rack install, server break/fix, rack decom etc.
- Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component, or a media spare.
- You work as part of a team performing similar tasks. When shifts change, you need to hand off work to co-workers.
- You pay attention to the severity of the issue and work to resolve the issue within the stated SLA (Service Level Agreement).
- You document your work in a ticket tracking system
- A portion of your work will include inventory management (e.g., identifying, receiving and deploying hardware components)
- You follow well-defined information security policies and physical safety practices
- You are expected to escalate when your work deviates from established processes or procedures.
- You may be asked to escort a visitor or contractor at your site.- All our builders are expected to Work safely, securely, and inclusively, always.
* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotationAbout the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Are 18 years of age or older. High school or equivalent diploma. STEM classes or vocational course curriculum education
- Work for 40 hours/week, and overtime as required. Work 10 hour shifts as needed
- Experience with Microsoft Office products and applications and Experience managing work and priorities through a ticketing system and coordination with Manager

- Knowledge of computer hardware components and operating systems
- Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
- Understanding of network design, protocols and troubleshooting