Wells Fargo Senior Content Designer/UX Writer - Artificial Intelligence 

United States, New York, New York 

108805741

In this role, you will:

• Write useful and friendly conversational responses for a wide variety of financial topics and tasks

• Maintain detailed copy specifications (Excel) that serve as a source of truth for legal, translation, accessibility, and development partners

• Actively collaborate with other writers: peer review/editing, workshopping, evolving our style guide

• Collaborate with partners to analyze utterances (natural language processing) and craft experiences for normal, exception, and edge cases

• Stay engaged to ensure designs are implemented correctly; help resolve issues and drive continuous improvement

Required Qualifications:

• 4+ years as a digital content designer or similar experience
• Strong portfolio showcasing content and methods in successful digital projects

Qualities for success in this role:

• Clear, concise writing; flawless grammar, free of jargon
• Experience writing for complex UX flows for financial services or similar
• Creativity and a deep understanding of design principles, user experience, and storytelling
• Outstanding communication and presentation skills; ability to effectively convey ideas and inspire support
• Proficiency in design and collaboration tools such as Figma, Confluence and Jira; Excel or similar to deliver detailed copy specifications
• Solid project management habits; ability to self-start, pivot quickly, balance multiple projects and meet tight deadlines
• Strong analytical mindset; experience leveraging data to drive content choices and improvements
• Fluency in content and conversation design trends, content strategy, and Design Thinking methods

Job Expectations:

• This position is not eligible for Visa sponsorship

• This position will not be a telecommute position, must be willing to work out of New York, NY, or Charlotte, NC 3 days a week

Pay Range - New York, NY: $100,800 - $179,200

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan

• Paid Time Off

• Parental Leave

• Critical Caregiving Leave

• Discounts and Savings

• Health Benefits

• Commuter Benefits

• Tuition Reimbursement

• Scholarships for dependent children

• Adoption Reimbursement

Pay Range

$84,000.00 - $179,200.00

23 May 2024