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Honeywell Customer Success Representative 
Haiti, Nord-Est Department 
108587446

15.04.2025

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Driving Infinite Possibilities Within A Diversified, Global Organization
Key Responsibilities
  • Engage in customer-facing activities to build and maintain relationships
  • Educate customers on value propositions and features to drive adoption
  • Analyze customer needs such as user experience, defects, limitations, and potential enhancements
  • Advocate for customer needs to business stakeholders, including product, engineering, and operations teams
  • Analyze growth opportunities within customer relationships
  • Drive customers to employ best practices in utilizing solutions to ensure greatest business impact
  • Coach peers, sales, and tech support teams on targeted product value propositions
  • Present technical sales briefings to customers
  • Develop and champion best-in-class sales training
  • Help coordinate engineering support of customers
  • Provide data for sales collateral

The salary range for this position is ($87100-120000). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

YOU MUST HAVE
  • Minimum of 2 years of experience in a customer facing role- such as Field Services or Technical Support
  • Minimum of 2 years of knowledge of central station monitoring services, alarm communicators/transmitters for fire or security, or alarm transmission and communication services industry
WE VALUE
  • Bachelor’s degree
  • Demonstrated ability to develop and foster strong customer relationships
  • In-depth knowledge of Honeywell and competitor platforms, products, and technologies
  • Experience in technical writing and preparation of proposals
  • Strong verbal and written communications skills
  • Familiarity with industry regulatory requirements and future mandates
  • Ability to achieve results through influence in a matrixed-team environment
  • Ability to communicate effectively across language and cultural barriers
  • Adaptability, with willingness and ability to pivot when required by customer or business needs
  • Analytical, integrative thinker with ability to connect customer needs with business value
Additional Information
  • JOB ID: HRD252379
  • Category: Sales
  • Location: 715 Peachtree Street, N.E.,Atlanta,Georgia,30308,United States
  • Exempt

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