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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Global Amazon Product Lifecycle Engineer, you will provide mechanical controls infrastructure product lifecycle support to AWS data centers. You will collaborate with the product development team to gain deep understanding of all facets of each product as they are being developed and tested, and then support the product through its operational life. You will be a global ‘go-to’ engineering resource for electrical AWS products deployed in data centers.Key job responsibilities
Responsibilities of the Product Lifecycle Engineer:
• Possess strong engineering judgement and are able to provide recommendations despite uncertainty
• Collaborate with other disciplines such as electrical engineering, reliability, operations, and compliance
• Are detail and data oriented
• Have experience engineering data center projects and/or products
• Review, update, and approve equipment submittals
• Work with global mechanical equipment suppliers and manufacturers
• Build trust and relationships with different stakeholders (e.g. operations, design)
• Work on concurrent projects, in multiple geographic zones
• Understand and explain complex systems in clear and concise language
• Support Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review.
• Listen to the voice of the customer to understand if there are improvements that can be made to increase product reliability or availability
• Work with global supplier and manufacturers to design product improvements, and to oversee root cause analysis
• Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scaleIf you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• B.S. in Electrical or Mechanical Engineering, Engineering Technology, HVAC, or other related engineering degree, or 5+ years equivalent industry experience
• 5+ years of controls experience with installation, configuration, project management or servicing of one or more of the following products; Siemens: Apogee, Honeywell: Building Controls, Trend: Building Controls, Schneider Electric: PowerLogic/Struxureware, Rockwell Automation: FactoryTalk, Tridium: Niagra, Eaton: Foreseer, ABB: Decathalon, Johnson Controls: Metasys
• Demonstrated experience expanding Controls knowledge base – new systems, technology, etc.
•5+ years of developing cooling and/or liquid cooling products and launching them into production
• Demonstrated experience developing, managing, or validating performance specifications and requirements.
• Ability to communicate to vendors and make decisions using industry standard knowledge (Controls theory, protocols Modbus / BACnet, mechanical / electrical systems, passive infrastructure).
• Demonstrated experience expanding Controls knowledge base – new systems, technology, etc.
• Experience working in data centers or other critical facilities.
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