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The Program Management Lead will work as a Vice President in the COO Risk and Control Transformation team. The individual will interact across various functional groups, businesses, and risk stripes to facilitate Booking Control remediation and the delivery of appropriate risk and control solutions for Operations. The solutions will be anchored to internal requirements, regulatory commitments and industry best practices related to Booking Controls and data.
Responsibilities:
Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
Supports transformation initiatives required to control key operational risks across lines of business, functions and locations related to Booking Control remediation for Operations.
Execution of Data Quality Control Assessments for the Operations process, supporting the prioritized products in the Use Cases
Able to adapt to changing environments including dealing with other stakeholders across various business lines and functions.
Partner with Markets Operations, Process Owners, Control Operators, Technology, and Data Office, on the establishment of remediation for gaps identified in assessments, ensuring solutions are fit for purpose, in-line with minimum data requirements and common with enterprise guidance.
Oversees program plans meet business needs as described in the program initiation documents.
Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
Drafts closure documentation and administers the closure process
Ensures essential procedures are followed and contributes to defining standards.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years of experience
Detailed experience in Risk and Controls is essential, with a focus on Business Processing Risk and/or Booking Controls preferred.
Front Office product knowledge preferred
Able to face off to senior stakeholders in cross functional Working Groups
Capable of prioritizing and multi-tasking in a dynamic, fast paced environment with good attention to detail
Analytical and problem-solving skills and application to improved quality, controls, and efficiency
Relevant leadership experience within a first line risk / operational risk control function.
Good understanding of program management methodologies, frameworks, processes, tools and industry best practices
Good skills in MS Suite Applications such as MS excel and MS PowerPoint
Education:
Bachelor’s/University degree or equivalent experience, potentially Masters degree
Anticipated Posting Close Date:
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