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Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
Responsibilities:
Communicates with executives and line management to gather and convey relevant information
Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner
Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies
Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member
Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment
Skills:
Administrative Services
Attention to Detail
Customer and Client Focus
Planning
Prioritization
Adaptability
Collaboration
Event Planning
Problem Solving
Research
Facilities Management
Office Administration
Oral Communications
Recording/Organizing Information
Written Communications
Required Qualifications:
Must have prior or current work experience as an Executive Administrative Assistant or comparable level of experience with advanced administrative and analytical skills
Experience supporting an executive with demonstrated ability to manage multiple & competing priorities
Excellent attention to detail, time management and organizational skills with the ability to prioritize effectively
Ability to work independently, multi–task, handle confidential and sensitive material with highest degree of integrity
Demonstrated ability to interact with senior level executives
Strong executive presence; superior interpersonal communications skills, exhibiting a calm, positive and professional demeanor
Effective style -- able to solve problems and diffuse issues; contributes to an enjoyable and professional work environment
Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint)
Knowledge of Bank of America systems including Concur, Ariba/eRequest, Corporate travel services, myfacility, visitor access system, etc.
Desired Qualifications:
Ability to perform in a fast-paced environment and interact with senior management under highly demanding conditions
Excellent business writing skills
Ability to work as a team player, with exceptional problem solving skills
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