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Apple AppleCare Engineering New Product Support Program Manager United States, California, Sunnyvale 105545370
01.06.2024
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Minimum Qualifications
- 5+ years of experience in new product introduction or product quality project management, or a related field
Preferred Qualifications
- A strong technical background resulting from an engineering degree or relevant work experience
- Concise: Excellent verbal and written presentation skills with the ability to filter and distill relevant information for the right audience.
- Courageous: Willing to try new things and challenge the status quo, despite the difficulty it may bring .
- Creative: Skilled at solving new and novel problems with limited direction or resources.
- Curious: interested in finding how things work and making them better. Pursues many different interests to develop diverse skills and hobbies.
- Empathetic: Adept at solving internal and external problems through compromise and debate, while deepening relationships and building credibility
- Experienced: Wisely applies existing knowledge to new situations. Able to adapt new information to existing domain of expertise. Effectively predicts the future by extrapolating from the past.
- Flexible: Manages rapid development cycles; remains calm in the face of uncertainty and knows when to compromise and when to double down.
- Humble: willing to ask for help and seriously consider other points of view.
- Social: Enjoys building and maintaining relationships with various kinds of people.
- Teachable: asks relevant questions and considers solutions to both empirical and hypothetical scenarios. Identifies opportunities to learn and grow through careful self-reflection.
- Technical: predicts how products and processes may fail and implements changes to prevent or alleviate those failures. A liaison who interacts with other technical DRIs, and can explain challenging concepts to any member of the greater business.
Education & Experience
B.S. in any engineering or other technical field is strongly encouraged for this role.
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $160,700 and $241,500, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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