Citi Group Application Security Support Sr Analyst C12 

Costa Rica 

104622969

The IT Business Unit Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• Tracks business unit performance against the IT business plan and service level agreements; identifies gaps.
• Works on mergers & acquisitions and outsourcing / right placement activities.
• Contributes to and / or creates internal communications. Creates and prepares reports, metrics and presentations. Exhibits sound understanding of concepts and principles in own area and a basic knowledge of concepts and principles in other technology areas.
• Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business goals.
• Acts as advisor or coach to new or lower level employees. Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience in a technology planning role.
• Leadership and developmental skills

Education:

• Bachelor’s/University degree or equivalent experience

Responsibilities

• Fault data analysis
• Internal customer service as level 1 backend of operational applications
• Direct contact with manufacturers of technological security solutions
• Third party contract management for local (Global) support
• Support to the project department for implementation of security solutions Security
• Security equipment lifespan tracking and techrefresh strategy.
• Support for the Global Security Solutions Certification Area
• Support the Risk Team in incident documentation
• Monitoring and resolution of action plans (iCAPS)
• Backend support for incident logging applications, drills and other events (GSMS/CMS).

Knowledge

• Networks and Subnets
• Technologies applied in virtualization
• Advanced Office Automation
• JIRA
• Collaborative applications such as Team, SharePoint and Confluence.
• Low voltage device connection
• Structured cabling
• Asset inventory and life time strategy
• Flowchart creation tools
• Construction of operational flowcharts of security systems (black box method)
• Physical Access Control Applications
• Video Managements Systems
• Physical Security Information Management

Backend knowledge of applications based on:

• Active Directory
• SQL - Reports
• Networked Enterprise Systems
• Data Analysis and Metrics
• Hardware Administration

Investigations:

• IBM ICM
• Cognos
• FICO Identity Resolution Engine
• NUIX

Cyber ​​Security:

• XWays Forensics
• Magnet Axiom
• ArcGIS Pro
• Semantica Pro

OSINT:

• Constella
• Dataminr
• Dragonfly
• Liferaft
• Skopenow
• Flashpoint

Time Type:

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