Citi Group Securities & Derivatives Intmd Analyst - C11 PUNE 

India, Maharashtra, Pune 

103327042

The Issuer Services Department is part of the wider Services Group. The Department contains a diverse section of units which support our Issuer Services Clients, Product and Sales partners. The services we provide include Depository servicing, Issuing & Paying agency services and Specialised Agency functions such as Account Bank, Project Finance, Structured Finance and Escrow Agent functions.

Typical Corporate Trust clients of Citi include major international and national-level corporations, financial institutions (FIs), banks, and public sector/sovereign Debt issuers, as well as investment banks, asset managers, and stand-alone collateral managers.

Key Responsibilities:

• Take ownership and accountability for process; ensuring queries are responded to in a timely manner and the clients, and internal stakeholders are well informed.
• Working with the team leader to successfully migrate the function, review areas for improvement, and strive for excellence towards targets, goals, objectives and critical success factors for the team.
• Demonstrate ability to manage internal and external client relationships, to ensure Department responsibilities and objectives are met.
• Carry out any clerical tasks/activities within area depending on staffing levels and volumes.
• Ensure internal and external stakeholders are provided with timely and accurate responses to daily queries.
• Compare documentation to system information, check accuracy and highlight discrepancies.
• Review Investigation logs on daily basis ensuring all relevant files are updated appropriately.
• Review and authorize daily checklist ensuring all tasks have been signed as completed.
• Liaise with agents and clients to resolve escalated problems.
• Acting as a point of primary point of contact for internal teams and senior stakeholders
• Continuously develop prioritisation and multi-tasking skills, with ability to delegate work where necessary to ensure urgent and unexpected tasks are completed.
• Ensure daily statistics are complete. Utilise strong understanding of performance MIS to drive Business process, re-design and quality improvements.
• Ensure procedural documentation is in place for all functionalities of the group and actively revised / updated.
• Participates in projects as directed by the Section Manager and provide feedback on project related activities.
• Participation in weekly / monthly client service conference call’s if required
• Participate in and if directed take lead in department wide initiatives with focus on manual touch point reduction and innovation.

To assist Team Leader with:

• Process development, increasing team efficiency and risk reduction
• Escalation of all issues / potential issues to Team Leader
• Creation & maintenance of general procedures & controls

Skills:

• Strong work organisation / prioritisation skills
• Proactive problem-solving experience
• Exceptional Communication skills
• Ability to quickly understand and critically assess complex processes
• High degree of accuracy and attention to detail
• Logical Thinking
• Ability to self-start and to learn rapidly
• Ability to multi-task
• Open and approachable manner
• Results-driven and patient

Competencies

• Adaptability
• Negotiation
• Organisational skills
• Communication Skills
• Relationship Building
• Teamwork
• Innovative and Proactive

Qualifications:

• 2-5 years of relevant experience
• Demonstrated comprehension of Treasury products, accounting and regulatory policies
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type: