KEY RESPONSIBILITIES Escalation point if LSS has questions that the Renewal CoE specialist cannot address. Spot checks proposals, bookings, etc, holds team accountable, manages a score card if required.
Plan & manage workload of the team.
Shows pro-active attitude in securing required inputs from all involved stakeholders to deliver renewal proposals on-time. Escalates to the Services Contract Support leader in case renewal process is stalled and is waiting on input from stakeholders.
Establish and maintain long-term trust relationship for assigned accounts with all internal stakeholders of the contract renewal process, particularly (but not limited to) the LSS Service Operation Leader and the HCP Service Operation Leader, to effectively execute the renewal cycle.
Prepares the initial scope of the active service contract planned review with the Service Operation Leaders. This includes update with initial scope of contract renewal proposal and related pricing.
Translates updates on scope feedback from Service Operation Leaders into final contract renewal proposal and related pricing.
Executes estimation for contract renewal, including 3rd party content of service contract if any.
Reviews generated pricing with Service Operation Leader.
Drives formal internal financial approval process of pricing. In case eGAP is required, initiates and plans eGAP cycle. In case eGAP is not required secures written approval of pricing is covered within the organization.
Drives required updates of the proposal document templates. Drives required updates of the contract renewal handover/booking package in case updates are required.
Detects and indicates possible improvement areas within the defined renewal process. YOU MUST HAVE
B.E / B.Tech. (Chemical/Petrochemical/Instrumentation/Mechanical/Electronics/IT/CS), BSc/MSc (any stream) /BCA/MCA/ with 7-10 years of overall professional experience
Experience in proposals/sales support will be preferred.
Excellent working knowledge of Word, Excel, PowerPoint, Outlook, and salesforce. Demonstrates a strong commercial awareness.
Excellent interpersonal skills as well as good verbal, written and presentation skills.
Experience in managing\coordinating multiple orders within short time span. Ability to multi-task under pressure and work independently with minimum supervision
Self-motivated and able to work with minimum supervision.
Demonstrates a high level of planning & organization skills daily. Work in shift if assignment towards a particular pole requires work in shift.
YOU MUST HAVE - Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics
WE VALUE - specific action plans
- Enhance customer relationships
- Understand technology
- Some experience in engineering
- Experience in electronic assembly fabrication
- program management skills
- Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done, do things before being asked by others or forced to by events.
- Ability toconveysubtle or complex messages clearly, as appropriate for the topic and audience.
- Demonstrated Earned Value Management skills
Additional Information - JOB ID: HRD238891
- Category: Engineering
- Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
- Exempt