How will you make an impact?
- Own the Professional Services readiness lifecycle for AML and Fraud product releases.
- Partner with Product and R&D to understand upcoming features and ensure PS-specific implementation needs are addressed in each release.
- Build and coordinate a global network of Field Readiness Champions to cascade knowledge, standardize implementation practices, and surface local insights.
- Establish feedback loops by capturing field-level observations and communicating actionable insights to Product, R&D, and Enablement teams.
- Maintain readiness dashboards and adoption metrics, delivering clear communication and progress updates to leadership and stakeholders.
- Oversee the management and evolution of central knowledge repositories, and solution blueprints are regularly updated and easily accessible.
Have you got what it takes?
- 6 years of experience in Product Implementation, and or Business Analysis.
- Understanding of AML compliance and Fraud prevention practices within financial services.
- Experience working with Product and Technical teams to translate capabilities into field-consumable format.
- Excellent verbal and written communication skills, with the ability to present complex topics clearly and concisely.
- Self-starter with strong organization, prioritization, and time management skills.
- Collaborative mindset and a passion for field success and customer outcomes.
You will have an advantage if you also have:
- Actimize knowledge/Development experience
- Professional services / Implementation exposure
Reporting into:Director, Professional Services, Actimize
Role Type: Individual Contributor