NICE Software Engineer 

India, Maharashtra, Pune 

101570162

How will you make an impact?

• Coordinate with Architecture to understand and develop platform architecture
• Develop a RESTful API solution supporting both AWS.
• Work with CloudFormation templates / Terraform to extend and refine our infrastructure.
• Understand and define performance level needs for the platform.
• Define logs, alarms, troubleshoot them and fix issues in a defined release cadence.
• Integrating with multiple internal products to provide seamless CXone CCaaS offerings.
• Manage RBAC permissions and work with DevOps to maintain “least privilege.”
• Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health.
• Effectively collaborate with cross geo team and willing to stretch at times.
• Effectively collaborate with TS/TAM/NOC to address queries and concerns.

Have you got what it takes?

• Bachelor’s degree in Computer Science, or equivalent
• 2.5+ year of experience in software development
• Experience with following software languages: Java, SpringBoot, Angular 18, NodeJS and above
• Full Stack developer
• Open to learn new tech stack as need be
• Hands on experience with AWS technologies
• Experience designing, developing, deploying and supporting RESTful APIs
• Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues and fix them.
• Experience with developing services, clients and multi-threaded software.
• Experience developing with SQL Server or equivalent.
• Experience with/knowledge of agile development processes.
• Experience with DevOps tools and processes.
• Jenkins, Git, Docker
• Scripting: Unix, Shell, Groovy, Python
• Sonarqube
• Working knowledge of unit testing and test automation (mocha-chai, Cucumber, Playwright)
• Working knowledge of user stories and use cases
• Working knowledge of object-oriented software design and design patterns
• Comfortable working in a fast-paced environment

You will have an advantage if you also have:

• Experience with telecommunications/telephony
• Experience with call centers
• Experience with Jira

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Reporting into: Tech Manager
Role Type: Individual Contributor