Philips Imaging District Service Manager Salt Lake City 

United States, Utah 

101348078

Imaging District Service Manager (Salt Lake City)

Your role:

• Recruit, onboard, and integrate new hires while developing and retaining top talent. Foster a culture of integrity, communicate business strategy, and build a productive, customer-focused team environment.

• Drive business and service strategies to achieve customer loyalty and manage relationships with regional sales. Implement customer-focused solutions, ensure Net Promoter Score excellence, and adhere to escalation processes.

• Build and execute the region's business plan aligned with strategy and goals while driving operational performance and compliance. Partner with Business Operations to boost efficiency, delegate metrics, and ensure regulatory adherence.

• Own and drive financial results (full profit/loss responsibilities) for the region while developing a business plan focused on growth and productivity. Work cross-functionally to manage risks and identify growth opportunities.

• Prioritize and execute strategic and tactical initiatives to balance revenue growth, productivity, and customer satisfaction. Focus on customer retention, service price realization, and increasing contract capture rates by collaborating with sales teams.

• Collaborate with various internal stakeholders (business line management, field sales distribution channels and management, field service distribution channels and management, administrative functions, technical innovation, and support services) to meet the needs of a diverse customer base.

You're the right fit if:

• You’ve acquired 7+ years of experience in leadership within equipment services or sales (strongly preferred). Diagnostic imaging or related healthcare technology background highly preferred.

• Your skills include solid experience managing a profit/loss business and the ability to develop and implement strategic initiatives to generate growth in revenue; ability to create competitive strategies and plans.

• You have a bachelor’s degree. MBA preferred.

• You have excellent leadership, teamwork, influencing, mentoring, coaching, and interpersonal skills; excellent analytical, organization, and time management skills; effective communication skills including demonstrated stand-up presentation skills, group facilitation, and ability to effectively interact with customers.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• You must be able to:

  • Travel for business and operate a company motor vehicle/drive (must maintain licensure and comply with fleet policy). Approximately 60% travel across the specified geography (Idaho Montana and Utah) is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

  • Work flexible hours.

  • Wear all required personal protective equipment.

  • Lead/supervise others.

  • Comply with vendor credentialing.

How we work together

This is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The annual base pay range for this position in UT is 97,090.00 - 166,440.00.

consider candidates who require sponsorship for a work-authorized visa, now or in the future.